⚡️ NEW · Self Onboarding Here →

Fix your platform adoption by upgrading your existing stack with a proactive, personalized CX agent

👁Sees user behavior in real time
Personalizes every suggestion
🖥Shows guidance visually

Works with your existing stack

🔴
Crisp
Dify
🧩
Rasa
🟣
Ada
💬
Intercom
🎧
Zendesk
🟠
HubSpot
🤖
Botpress
🟢
Help Scout
👁
PostHog
📊
FullStory
🔵
Pendo

Describe your goal

I want my existing Intercom bot to reach out when a user has been on the Automations page for more than 30 seconds without creating a flow — and guide them through the first step automatically.

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Task nameAssigneeStatusPriorityDue date
Redesign landing page heroAJIn progressHighMay 28
Set up custom fields for leadsMKTo doMediumJun 2
Configure automation rulesSRTo doHighJun 1
Export Q1 performance reportTLDoneLowMay 20
Invite team members to boardPDTo doMediumJun 5
A
Autoplay AI
Watching your session
Looks like you're stuck on Configure automation rules 👋 — can I help?
A
Autoplay AI + context
Live context active
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HOW IT WORKS

Plugs in. Doesn't replace.

One SDK. Works alongside your existing chatbot. No migrations, no new vendor, no retraining your team.

01

🔌

Connect your chatbot

One SDK snippet. Works with any chatbot that supports webhooks — Intercom, Zendesk, HubSpot, and more.

02

👁

Autoplay watches

It reads real-time session behavior from your existing replay tools — hesitation, friction, intent — invisibly alongside your product.

03

💬

Your chatbot acts smarter

Your existing bot gets live context and reaches out proactively — same chatbot, now with eyes.

Learn How to Build with Autoplay

Real workflows.
Running every day.

Step-by-step tutorials showing exactly how CX teams set up proactive triggers.

2:19
DEMO
Proactive Visual UI Guidance Driven by Live User Activity — Autoplay Demo
1 month ago
8:24
BOTPRESS
How to Make Your Botpress Customer Support Bot User-Action-Aware with Autoplay SDK
3 weeks ago
2:11
CRISP AI
How to Build a User-Action-Aware Crisp AI Chatbot with the Autoplay SDK
3 weeks ago

Stay in the loop

Product updates & real workflows — straight to your inbox.

Join 2,400+ CX leaders getting weekly teardowns of proactive support setups that actually work. No fluff.

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FAQ

Frequently Asked Questions

🧞‍♂️ What is a proactive customer support copilot?

A copilot with full context across your user's entire activity lifecycle. It knows their intentions and habits, and jumps in at exactly the right moment — before they get stuck or give up. Unlike traditional chatbots that wait to be asked, a proactive copilot anticipates user needs based on real-time behavior.

🧐 How does an Autoplay-powered chatbot differ from a standard chatbot?

A standard chatbot waits to be asked; an Autoplay-powered chatbot already knows what the user is trying to do and reaches out proactively with the right help at the right time. It has full context of the user's session, understands their intent, and can intervene before frustration sets in.

🔗 Which chatbots does Autoplay support?

Autoplay can work with any chatbot. As long as your chatbot supports webhooks and APIs, our SDK can plug straight in — no custom engineering required. We integrate with popular platforms like Intercom, Zendesk, HubSpot Chat, Help Scout, Dify, Botpress, Crisp, Rasa, Ada, and many more.

🏎️ How quickly can I add Autoplay to my chatbot?

Most teams get up and running within a day. It's a single SDK snippet that integrates with your existing session replay tools and chatbot platform. No changes to your existing stack are needed, and our team can help with implementation if needed.

🤖 I’m a chatbot company looking to implement this — can you help?

Absolutely! We partner with chatbot companies to add proactive intelligence as a built-in feature. We can help you ship this capability without rebuilding from scratch. Autoplay plugs into your existing product as the intelligence layer. Reach out to discuss partnership opportunities.