Autoplay extends your existing tech stack to help users onboard, adopt features, and reach value through personalized, proactive assistance.
Works with your existing stack
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Why Autoplay
Autoplay plugs into the tools you already use and adds the proactive layer they’re missing — same stack, now with eyes.
Capability
Your stack today
With Autoplay SDK
Answers user questions
✓
✓
Sees real-time user behavior
✕
✓
Remembers each user’s history
✕
✓
Reaches out proactively, at the right moment
✕
✓
Understands product intent & friction
✕
✓
Visual, in-product guidance
✕
✓
Hands off to humans with full context
✕
✓
Personalized to each user’s journey
✕
✓
Impact on product adoption
Indirect
Direct
HOW IT WORKS
One SDK. Works alongside your existing chatbot. No migrations, no new vendor, no retraining your team.
01
One SDK snippet. Works with any chatbot that supports webhooks — Intercom, Zendesk, HubSpot, and more.
02
It reads real-time session behavior from your existing replay tools — hesitation, friction, intent — invisibly alongside your product.
03
Your existing bot gets live context and reaches out proactively — same chatbot, now with eyes.
Learn How to Build your Onboarding Agent with Autoplay
Step-by-step tutorials showing exactly how CX teams set up proactive triggers.
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A copilot with full context across your user's entire activity lifecycle. It knows their intentions and habits, and jumps in at exactly the right moment — before they get stuck or give up. Unlike traditional chatbots that wait to be asked, a proactive copilot anticipates user needs based on real-time behavior.
A standard chatbot waits to be asked; an Autoplay-powered chatbot already knows what the user is trying to do and reaches out proactively with the right help at the right time. It has full context of the user's session, understands their intent, and can intervene before frustration sets in.
Autoplay can work with any chatbot. As long as your chatbot supports webhooks and APIs, our SDK can plug straight in — no custom engineering required. We integrate with popular platforms like Intercom, Zendesk, HubSpot Chat, Help Scout, Dify, Botpress, Crisp, Rasa, Ada, and many more.
Most teams get up and running within a day. It's a single SDK snippet that integrates with your existing session replay tools and chatbot platform. No changes to your existing stack are needed, and our team can help with implementation if needed.
Absolutely! We partner with chatbot companies to add proactive intelligence as a built-in feature. We can help you ship this capability without rebuilding from scratch. Autoplay plugs into your existing product as the intelligence layer. Reach out to discuss partnership opportunities.